Microsoft, Cisco, Second careers | NetPLUS College of Information Technology - Train for a better job and a brighter future
CCNP Voice
TVOICE - Troubleshooting Cisco Unified Communications
Total Number of hours: 36 hrs.
Pre-requisite :CCNA Voice or any CCIE Certification can act as a pre-requisite.
Program Description: Troubleshooting Cisco Unified Communications (TVOICE) v8.0 prepares network professionals with the knowledge and skills that are required to troubleshoot Cisco Unified Communications systems and solutions in enterprise, midmarket, and commercial deployments in single-site and multisite environments. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Unified Communications Manager.
Certification: Exam 642-427: TVOICE - Troubleshooting Cisco Unified Communications
CVOICE - Implementing Cisco Voice Communications and QoS
Total Number of hours: 36 hrs.
Pre-requisite :CCNA Voice or any CCIE Certification can act as a pre-requisite.
Program Description: Implementing Cisco Voice Communications and QoS (CVOICE) v8.0 teaches learners about voice gateways, characteristics of VoIP call legs, dial plans and their implementation, basic implementation of IP phones in Cisco Unified Communications Manager Express environment and essential information about gatekeepers and Cisco Unified Border Element. The course provides the learners with voice-related QoS mechanisms that are required in Cisco Unified Communications networks.
Certification: Exam 642-437: CVOICE - Implementing Cisco Voice Communications and QoS
CIPT1 - Implementing Cisco Unified Communications Manager, Part 1
Total Number of hours: 36 hrs.
Pre-requisite :CCNA Voice or any CCIE Certification can act as a pre-requisite.
Program Description: Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) v8.0 prepares you for implementing a Cisco Unified Communications Manager solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager version 8.0, which is the call routing and signaling component for the Cisco Unified Communications solution. You will perform post-installation tasks, configure Cisco Unified Communications Manager, implement Media Gateway Control Protocol (MGCP) and H.323 gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, IP Phone Services, Cisco Unified Communications Manager native presence, and Cisco Unified Mobility.
Certification: Exam 642-447: CIPT1 - Implementing Cisco Unified Communications Manager, Part 1
CIPT1 - Implementing Cisco Unified Communications Manager, Part 1
Total Number of hours: 36 hrs.
Pre-requisite :CCNA Voice or any CCIE Certification can act as a pre-requisite.
Program Description: Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) v8.0 prepares you for implementing Cisco Unified Communications solution in a multisite environment. It covers globalized call routing, Cisco Service Advertisement Framework (SAF) and Call Control Discovery (CCD), tail-end hop-off (TEHO), Cisco Unified Survivable Remote Site Telephony (SRST), and mobility features such as Cisco Device Mobility and Cisco Extension Mobility. You will apply a dial plan for a multisite environment including TEHO, configure survivability for remote sites during WAN failure and implement solutions to reduce bandwidth requirements in the IP WAN. You will also enable Call Admission Control (CAC) including Session Initiation Protocol (SIP) Preconditions and automated alternate routing (AAR).
Certification: Exam 642-457: CIPT2 - Implementing Cisco Unified Communications Manager, Part 2
CAPPS - Integrating Cisco Unified Communications Applications
Total Number of hours: 36 hrs.
Pre-requisite :CCNA Voice or any CCIE Certification can act as a pre-requisite.
Program Description: Integrating Cisco Unified Communications Applications (CAPPS) v8.0 teaches learners the integration options of Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified Presence and Cisco Unified Personal Communicator integration options with Cisco Unified Communications Manager.
Certification: Exam 642-467: CAPPS - Integrating Cisco Unified Communications Applications