CCNP TSHOOT - Troubleshooting and Maintaining Cisco IP Networks

Total Number of hours: 36 hrs.

Pre-requisite : Valid CCNA certification or any CCIE Certification can act as a pre-requisite

Program Description: This course teaches students how to monitor and maintain complex, enterprise routed and switched IP networks. Skills learned include the planning and execution of regular network maintenance, as well as support and troubleshooting using technology-based processes and best practices, in a systematic and ITIL-compliant approach. Extensive labs emphasize hands-on learning and practice to reinforce troubleshooting techniques.

Certification: 642-832: TSHOOT - Troubleshooting and Maintaining Cisco IP Networks

COURSE OUTLINE

• Maintain and monitor network performance
  • Develop a plan to monitor and manage a network
  • Perform network monitoring using IOS tools
  • Perform routine IOS device maintenance
  • Isolate sub-optimal internetwork operation at the correctly defined OSI Model layer
• Troubleshoot Multi Protocol system networks
  • Troubleshoot EIGRP
  • Troubleshoot OSPF
  • Troubleshoot eBGP
  • Troubleshoot routing redistribution solution
  • Troubleshoot a DHCP client and server solution
  • Troubleshoot NAT
  • Troubleshoot first hop redundancy protocols
  • Troubleshoot IPv6 routing
  • Troubleshoot IPv6 and IPv4 interoperability
  • Troubleshoot switch-to-switch connectivity for the VLAN based solution
  • Troubleshoot loop prevention for the VLAN based solution
  • Troubleshoot Access Ports for the VLAN based solution
  • Troubleshoot private VLANS
  • Troubleshoot port security
  • Troubleshoot general switch security
  • Troubleshoot VACL and PACL
  • Troubleshoot switch virtual interfaces (SVIs)
  • Troubleshoot switch supervisor redundancy
  • Troubleshoot switch support of advanced services (i.e., Wireless, VOIP and Video)
  • Troubleshoot a VoIP support solution
  • Troubleshoot a video support solution
  • Troubleshoot Layer 3 Security
  • Troubleshoot issues related to ACLs used to secure access to Cisco routers
  • Troubleshoot configuration issues related to accessing the AAA server for authentication purposes
  • Troubleshoot security issues related to IOS services (i.e.,finger, NTP, HTTP, FTP, RCP etc.)